Our vision is to always deliver the perfect product to you. But sometimes things do go wrong, and the odd one out slips through.
Fortunately, it rarely happens. But to investigate if this might be the case, we need you to fill out the form as extensively as possible. Please note that it is only possible to send the form when all mandatory fields are completed. You will receive a confirmation mail once we receive your notification.
Please note! We do not approve of complaints and claims on our own. Such decisions are always taken in consultation with our suppliers.